Privacy & Data Policy | Successful Consultants Limited

Privacy and Data Policy

Successful Consultants Limited Data Policy

Your privacy is important to us. This statement outlines Successful Consultants Limited privacy policy on when and how we collect personal data and how we maintain, use, store, transfer and disclose the personal data we hold,, including visitors to our website.

It is the policy of Successful Consultants Limited ensure confidentiality of personal data and the privacy of individuals. We adhere to the Personal Data (Privacy) Ordinance (Cap. 486) and its amendment Ordinance of the laws of the Hong Kong Special Administrative Region.

We may hold the following personal data:

Name
ID number
Employer
Photo page of passport
Visa details
Date of birth
Contact details
Emergency contact details
Work telephone number
Work email address
Work experience
Qualifications
Aptitude test results
Opinions about your work performance (eg references)
Incidents at the workplace
Other personal data obtained or received by us in connection with your possible and actual work placements
Personal data associated with managing queries and complaints

This policy applies to all data we process about you and may include some data about your physical or mental health or condition, political opinions, religious or similar beliefs, commission or allegations of an offence and other sensitive personal data. References to personal data in this policy include such sensitive personal data.

Personal data should not be collected unless:

The data is collected for a lawful purpose directly related to a function or activity of Successful Consultants Limited.
The collection of data is necessary for or directly related to that purpose
The data is adequate but not excessive in relation to that purpose

We may collect personal data about you when:

You complete any forms or provide any other information in connection with your application
We receive any reference about you
We receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body.
We receive the results of any competency or medical test or any background check
We receive any complaint or other information from or about you in the workplace
We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you were involved
We receive any information about a workplace accident in which you are involved
You provide us with any additional information about you

We may gather information about all our website users, eg which areas users visit more frequently and which services users access the most. We only use such data anonymously. This data helps us give you an overall better service and user experience.

In some instances we may need specific data about you, such as name, address, email address, telephone number etc. We will collect this data if you apply for a job or sign up for a service via our website. We may also ask you for other data such as the types of jobs you are interested in and your workplace concerns in order to provide you with the best possible service and internet experience.

We require your personal data in order to help you and provide our services to you.

Your personal data may be used in connection with:

Your actual or possible work placement
Career guidance or management
Your performance appraisals
Our assessment of your ongoing performance and prospects
Any test or assessment (including medical tests and assessments) that you might be required to undergo
Our identification of your training needs
Any workplace rehabilitation
Our management and resolution of any complaint, inquiry or investigation in which you are involved
Any insurance claim or proposal that requires disclosure of your personal or sensitive information
Undertaking criminal reference checks
For research, development, business systems and infrastructure testing, and other business purposes to assist us in providing our services to you
Providing our services to our clients

Where we have obtained your consent (eg by you agreeing in writing to our Privacy Notice) or are otherwise lawfully allowed to do so, we intend to use your name, residential address, mobile phone number, residential home number and email address to promote our services by phone, SMS/MMS, email or post as further described in this policy.

We cannot use or provide your personal data for use in direct marketing unless we receive your consent to the intended use or provision or have another lawful basis.

If at any time you provide personal data of a third party to us, you warrant and represent that:

You have already given written notice to the third party of the intention to use the data for such direct marketing
Have obtained the; written consent of the third party to the use or provision of their personal data in such direct marketing
The intended use of personal data and the promotion is consistent with and covered by the consent of the third party

We may disclose your personal data for the purposes for which it is collected. Your personal data may be disclosed to:

Potential and actual employers and clients of Successful Consultants Limited
Other Employees of Successful Consultants Limited
Referees
External providers of on-line training and induction – eg mandatory on-line H&S Induction
Our insurers and brokers
A professional association or registration body that has a legitimate interest in the disclosure of your personal and sensitive information
A Workers Compensation body
Any person with a lawful entitlement to obtain the information
Accountants, auditors, company secretarial services and professional advisers
Landlords, agents and property services organisations
Travel and other services providers
IT, data, network, technology, internet, social network and business process service providers and organisations
Marketing and event organisers, venues and companies

This may include transferring your personal data to a location or country which may not offer the same level of protection of personal data as Hong Kong.

We do not disclose data about your individual visits to our website

Ensuring the safety and the privacy of your personal data is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal data in a combination of secure computer storage facilities and paper-based files and other records, and take such steps as are reasonable in the circumstances to protect the personal data we hold from misuse, interference and loss, unauthorised access, modification or disclosure. We may need to maintain records for a significant period of time. However, when we consider data is no longer needed for the fulfilment of the purpose (including any directly related purpose) for which the data is or is to be used, we will remove any details that will identify you or we will securely destroy the records.

You can delete your personal information by contacting Successful Consultants Limited. If you do choose to, we may retain personal information from your account as and where required by law.